Poor quality control. Ruined a straightforward installation.
I installed this Arlington Adjustable i-Joist Bracket today to hang a new ceiling fan, and the quality control was incredibly disappointing.
The "ears" (the metal mounting tabs where the fixture screws thread in) were welded on crooked. Because they weren't straight, the mounting bolts were forced to enter at an angle. I spent a frustrating amount of time struggling to align the bolts through the fan's mounting plate.
Because the metal tabs were so unyielding, I couldn't even bend them straight. I ultimately had to modify a brand-new project by drilling the fan mounting plate's holes larger just to get the bolts to line up. A product designed for easy installation shouldn't force the customer to field-engineer a fix. Check your tab alignment before you get up on the ladder.
Ordered 14 days ago and its is just now shipped
fast delivery, excellent quality product
Its great to have whatever you need in one store!
I have not received the product yet ...
I will send a review after I have seen the product.
Communication was great item description and availability was good.
No complaints.
Fabulous customer service. Went out of their way to get me the correct colour and followed up with a phone call to expedite the delivery.